Objective 3

To educate customers and raise consumer awareness about gas and efficient use of energy

‘Warmer Together’ Cluster - Pomeranian Gas Trading Division (Olsztyn Gas Sales Unit)

Partnership based on lasting and mutually beneficial relations with customers and trade partners is one of the key values at PGNiG. It is important that all partners apply optimum solutions in terms of economy and environmental protection, as promotion of innovative and environmentally friendly technologies is part of the Company’s mission. One such technology is gas-fired CHP plants, which generate heat and electricity. CHP plants have two highly desirable characteristics – the use of low-impact fuels, and a highly efficient process involving lower consumption of feedstock.

The Olsztyn Gas Sales Unit of PGNiG SA joined the regional Heat Generation Cluster as part of a partnership arrangement. The ‘Warmer Together’ Warmia and Mazury Cluster has 12 members, including heating suppliers, local authorities, the government of the Olsztyn Province, the University of Warmia and Mazury and Warmińsko-Mazurska Agencja Rozwoju Regionalnego S.A. The idea behind the Cluster was to enter into cooperation heat energy companies which are currently diversifying their operations by introducing new products and services. In response to the need to promote cogeneration among this particular group of stakeholders, the Olsztyn Gas Sales unit became a partner within the Cluster. Regular conferences and meetings provide opportunities to learn about mutual expectations and exchange expertise on cogeneration and its changing legal framework.

Two heat generation companies have already declared their intent to change their power sources and build a CHP unit. Nevertheless, such a switch is a long-term process which requires substantial financial outlay, and will produce tangible benefits only after a year or two. At present, the company’s success consists in raising the awareness of the management of heat generation companies, which are becoming more willing to use new solutions.

Given the changing regulatory framework, it may be expected that in the near future the penalties for excessive emissions of CO2 will be high enough to warrant a change of energy source. In consequence, many of these companies are currently considering the installation of gas-fuelled CHP units.

The main purpose of the ‘Warmer Together’ Cluster is to promote new technologies and to create a platform for exchanging knowledge and information between its partners and members. To meet these expectations, PGNiG experts share their knowledge and experience. The professional expertise and information they provide is a key benefit for the cluster’s partners.

Another important aspect of the Cluster is the commitment of its members, who actively engage in exchange of their professional expertise and business experience.

As a partner of the Cluster, the Olsztyn Gas Distribution Unit will continue to develop this relationship with the intention of promoting cogeneration and educating other members about energy certificates. The Cluster is a place where the company can communicate with a specific group of stakeholders, allowing both sides to learn about mutual needs and expectations.